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Privacy Policy

Last updated: 16 September 2026

Dry Eye AI ("Dry Eye AI", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we may collect through dryeyeai.de, how we collect and use it, how we protect it, and what rights you may have regarding your personal data.

Dry Eye AI is a digital-health technology company focused on innovation in eye health and dry-eye care.

What type of information we collect?

Depending on how you use our website, we may collect the following types of information:

Information you provide to us

You may voluntarily provide personal information when you:

  • contact us by email or through a contact form;

  • request information about Dry Eye AI;

  • subscribe to communications or updates, where available;

  • communicate with us regarding partnerships, research, business opportunities, or other enquiries.

This information may include your name, email address, company or organisation, and the contents of your message.

Technical information

When you visit our website, certain information may be collected automatically by our website infrastructure and service providers. This may include:

  • IP address;

  • browser type and version;

  • operating system;

  • device information;

  • date and time of access;

  • pages visited;

  • referring website;

  • technical and diagnostic information.

We may use cookies and similar technologies as described below.

Health information

Dry Eye AI operates in the digital-health and eye-health field.

The general website is not intended to collect medical records, diagnoses, photographs of your eyes, medication information, or other sensitive health information through ordinary contact forms or general website interactions.

If Dry Eye AI introduces a product or service that collects or processes health information, additional privacy information and appropriate safeguards will apply to that service.

Health information is subject to additional protection under applicable data-protection laws, including Article 9 of the GDPR where applicable.

1. How we collect information?

We collect information in several ways.

Information you provide directly

We collect information that you voluntarily provide when you contact us, submit a form, request information, or otherwise communicate with Dry Eye AI.

Information collected automatically

Some technical information may be collected automatically when you visit our website. This may include information about your device, browser, IP address, website activity, and interactions with the website.

Cookies and similar technologies

Our website may use cookies and similar technologies to provide essential website functionality, maintain security, understand website usage, and, where applicable, provide analytics or other services.

Where consent is legally required for non-essential cookies or similar technologies, we will request your consent before using them.

You may also control cookies through your browser settings and, where available, through our website's cookie-consent mechanism.

2. Why we collect such personal information?

We may collect and use personal information for purposes including:

  • providing and operating our website;

  • responding to enquiries;

  • communicating with users, partners, researchers, healthcare professionals, investors, and other interested parties;

  • providing information about Dry Eye AI and its activities;

  • maintaining website security and preventing abuse;

  • understanding and improving website performance and functionality;

  • analysing website usage where legally permitted;

  • complying with legal and regulatory obligations;

  • establishing, exercising, or defending legal claims;

  • protecting our legitimate business interests.

We only process personal information where we have an appropriate legal basis under applicable data-protection law.

Depending on the circumstances, this may include your consent, performance of a contract or pre-contractual measures, compliance with a legal obligation, or our legitimate interests.

3. How do we store, use, share and disclose your site visitors' personal information?

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Personal information may be stored and processed using trusted third-party service providers that support our website and business operations, including hosting, website infrastructure, email, security, analytics, and other technical services.

Where a third party processes personal information on our behalf, we seek to ensure that appropriate contractual and legal safeguards are in place where required.

We may disclose personal information where reasonably necessary to:

  • service providers and technology partners;

  • website hosting and infrastructure providers;

  • email and communication providers;

  • analytics providers, where applicable;

  • professional advisers such as lawyers, accountants, and auditors;

  • competent governmental or regulatory authorities where legally required;

  • other parties where disclosure is necessary to protect our legal rights or comply with applicable law.

We do not sell your personal information.

International transfers

Some service providers may process personal information outside the European Economic Area (EEA).

Where personal information is transferred outside the EEA, we will use appropriate safeguards required by applicable data-protection law, such as an adequacy decision, Standard Contractual Clauses, or another legally recognised transfer mechanism where applicable.

4. How do we communicate with our site visitors?

If you provide your contact information, we may communicate with you regarding:

  • your enquiry;

  • information you have requested;

  • business or partnership discussions;

  • research or collaboration opportunities;

  • other communications directly related to your interaction with Dry Eye AI.

Where you have subscribed to receive marketing or other optional communications, we may send you updates in accordance with applicable law.

You may unsubscribe from optional marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.

We will not use your contact information for unrelated purposes without an appropriate legal basis.

5. Is our service targeting and collecting information from Minors?

The Dry Eye AI website is not specifically directed toward children.

We do not knowingly seek to collect personal information from children through the website for purposes that require parental involvement without appropriate safeguards.

If you believe that a child has provided personal information to us through the website without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

If a future Dry Eye AI product is specifically designed for children or is intended to process children's health information, additional safeguards and privacy requirements will apply.

6. Privacy Policy updates

We may update this Privacy Policy from time to time to reflect:

  • changes to our website;

  • changes to our services or technology;

  • changes to the way we process personal information;

  • changes in applicable laws or regulations.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

We encourage visitors to review this page periodically to remain informed about how we protect personal information.

7. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or the way we process personal information, you may contact us at:

Dry Eye AI / MDS BUSINESS INTELLIGENCE

Legal name: MARCOS J. D. S.
CNPJ: 21.454.704/0001-04

Registered address:
R. Edson Tomas Santos, 439, Apt. 202
Bairro São Bernardo
Belo Horizonte – MG
CEP 31.741-377
Brazil

Email: hellodryeyeai@gmail.com

European business development:
Berlin, Germany

The Berlin presence refers to European business development activities and does not, by itself, constitute a separate German legal entity.

Our Privacy Rights

If the GDPR applies to the processing of your personal information, you may have rights including:

  • access to your personal information;

  • correction of inaccurate information;

  • deletion of information in certain circumstances;

  • restriction of processing in certain circumstances;

  • data portability where applicable;

  • objection to certain processing;

  • withdrawal of consent where processing is based on consent.

You may exercise these rights by contacting us using the information above.

You may also have the right to lodge a complaint with a competent data-protection supervisory authority.

Important Notice

The information provided in this Privacy Policy is intended to explain our current website privacy practices. It is not intended to constitute legal advice.

Because Dry Eye AI operates in the digital-health field and may interact with users in different jurisdictions, additional privacy requirements may apply to future products, applications, healthcare services, or processing of health information.

We recommend obtaining appropriate legal advice before launching services that collect or process health information.

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