Terms & Conditions

Last updated: September 16, 2026

Welcome to Dry Eye AI. These Terms & Conditions (“Terms”) govern your access to and use of the Dry Eye AI website, platform, content, products, and services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you do not agree with these Terms, please do not use the Services.

1. Eligibility and Account Requirements

You may use the Dry Eye AI website if you are legally capable of entering into a binding agreement under the laws applicable to you.

Certain Services may require you to create an account or provide information such as your name, email address, or other details. You are responsible for providing accurate and up-to-date information and for maintaining the confidentiality of any account credentials.

You are responsible for activities carried out through your account and should notify us promptly if you believe your account has been accessed or used without authorization.

2. Description of Our Services

Dry Eye AI is a digital health technology initiative focused on dry eye and eye-health innovation, including the development and provision of digital tools, information, software, artificial intelligence technologies, educational resources, and related services.

The specific Services available to you may vary depending on the product, feature, geographic location, and stage of development.

Important Medical Disclaimer

Dry Eye AI does not replace a qualified healthcare professional, medical examination, diagnosis, or treatment.

Information, assessments, recommendations, AI-generated outputs, or other content provided through the Services are intended for informational, educational, research, or technological purposes unless a particular Service expressly states otherwise and is legally authorized to provide a medical function.

You should not rely solely on information provided by Dry Eye AI to diagnose, treat, cure, or prevent a medical condition.

If you have concerns about your eyes, vision, symptoms, or health, consult an appropriately qualified healthcare professional.

If you experience a medical emergency or sudden changes in vision, seek immediate medical attention.

3. Artificial Intelligence and Technology

Some Dry Eye AI Services may use artificial intelligence, machine learning, algorithms, or automated technologies.

AI-generated outputs may contain errors, omissions, inaccuracies, or limitations. Such outputs should not automatically be considered accurate, complete, or suitable for a particular individual or clinical situation.

Where applicable, the intended purpose, limitations, and appropriate use of an AI-enabled Service will be communicated to users separately.

We may modify, improve, replace, or discontinue technological components of the Services as our technology develops.

4. Changes to the Services

Dry Eye AI may modify, update, suspend, or discontinue all or part of the Services from time to time.

Changes may include modifications to features, functionality, content, technology, availability, pricing, or other aspects of the Services.

Where required by applicable law, we will provide appropriate notice of material changes.

5. User Responsibilities

When using the Services, you agree not to:

Use the Services for unlawful purposes;

Attempt to gain unauthorized access to our systems or accounts;

Interfere with or disrupt the operation or security of the Services;

Reverse engineer, decompile, or attempt to extract source code from software except where expressly permitted by applicable law;

Copy, reproduce, distribute, or commercially exploit our content without authorization;

Upload malicious software, code, or other harmful material;

Misrepresent your identity or affiliation;

Use the Services in a way that could harm Dry Eye AI, other users, or third parties.

We reserve the right to take appropriate action where these Terms are violated.

6. Intellectual Property

Unless otherwise stated, the Dry Eye AI website, brand, name, logos, designs, text, graphics, software, algorithms, interfaces, databases, documentation, and other materials provided through the Services are owned by or licensed to Dry Eye AI and are protected by applicable intellectual-property laws.

Nothing in these Terms transfers ownership of our intellectual property to you.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for their intended purpose.

You may not use the Dry Eye AI name, logo, trademarks, software, content, or other intellectual property without prior written authorization, except where permitted by law.

7. User-Submitted Content

If you submit information, comments, feedback, materials, or other content to Dry Eye AI, you represent that you have the right to provide that content.

You retain ownership of content that you lawfully own. However, where necessary for operating, maintaining, improving, or providing the Services, you grant Dry Eye AI the rights necessary to process and use such content for those purposes, subject to applicable privacy and data-protection laws.

We will handle personal information in accordance with our Privacy Policy.

8. Product Warranties and Responsibilities

To the extent permitted by applicable law, the Services are provided based on their stated functionality and availability.

We do not guarantee that:

The Services will always be available or uninterrupted;

The Services will be free from errors or technical problems;

AI-generated information will always be accurate or complete;

The Services will be suitable for every individual or purpose;

Any particular health, medical, commercial, or other outcome will be achieved.

Nothing in these Terms excludes or limits mandatory consumer rights, statutory warranties, or other rights that cannot legally be excluded or limited.

Where a specific product or Service is subject to additional terms, those terms will apply in addition to these Terms.

9. Third-Party Services and Links

The Services may contain links to or integrations with third-party websites, platforms, applications, or services.

Third-party services are governed by their own terms and privacy policies. Dry Eye AI does not control and is not responsible for the content, availability, security, or practices of third-party services, except where applicable law provides otherwise.

10. Account Suspension or Termination

We may suspend or terminate access to an account or Service where reasonably necessary, including if:

You materially breach these Terms;

Your use creates a security or legal risk;

You misuse the Services;

Required by applicable law or a competent authority;

The relevant Service is discontinued.

Where required by applicable law, we will provide appropriate notice and any applicable rights or remedies.

Termination does not affect provisions that by their nature should continue after termination, including intellectual-property, liability, dispute-resolution, and other applicable provisions.

11. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, and reasonable costs arising from your unlawful use of the Services, your material violation of these Terms, or your infringement of third-party rights.

This provision does not apply to the extent that the relevant loss results from circumstances for which Dry Eye AI is legally responsible.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Dry Eye AI will not be responsible for indirect, incidental, consequential, special, or unforeseeable losses arising from your use of the Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability that applicable law requires us to retain.

In particular, nothing in these Terms is intended to exclude or limit liability for intentional misconduct, applicable mandatory product liability, or other liability that cannot lawfully be excluded or limited.

13. No Medical or Emergency Service

Unless expressly stated otherwise for a specific regulated Service, Dry Eye AI is not an emergency medical service and does not provide emergency medical care.

Do not use the website or any AI-enabled feature as a substitute for emergency medical assistance.

For urgent or emergency medical situations, contact the appropriate emergency or healthcare service in your location.

14. Privacy and Data Protection

Our collection and processing of personal information is described in our Privacy Policy.

By using the Services, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable data-protection laws.

Certain future Dry Eye AI products may involve the processing of health or other sensitive information. Where applicable, additional privacy notices, consents, terms, or safeguards may apply.

15. Modifications to These Terms

We may update these Terms from time to time to reflect changes to our Services, technology, business operations, or applicable legal requirements.

The current version will be published on this page with the applicable “Last updated” date.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws applicable to the relationship between Dry Eye AI and the relevant user, subject to any mandatory consumer-protection or other applicable legal provisions.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available under the laws of their country of residence.

Where permitted by applicable law, disputes should first be brought to our attention so that we have an opportunity to resolve the matter informally.

Nothing in this section prevents a consumer from exercising mandatory rights to bring proceedings before a competent court or authority.

17. Contact Information

For questions regarding these Terms or the Dry Eye AI Services, please contact:

MDS BUSINESS INTELLIGENCE
Legal name: MARCOS J. D. S.
CNPJ: 21.454.704/0001-04

R. Edson Tomas Santos, 439, Apt. 202
Bairro São Bernardo
Belo Horizonte – MG
CEP 31.741-377
Brazil

Email: hellodryeyeai@gmail.com

European market & business development: Berlin, Germany

The Berlin presence described above refers to European market and business-development activities and does not, by itself, establish a separate German legal entity.

18. Acceptance of These Terms

By accessing or using the Dry Eye AI website and Services, you acknowledge that you have had an opportunity to review these Terms and agree to comply with them.

If you do not agree with these Terms, you should discontinue use of the Services.

Important: These Terms & Conditions are intended as a general website terms framework and should be reviewed by a qualified lawyer before publication, particularly if Dry Eye AI offers paid services, processes health data, provides AI-based medical functionality, or actively provides services to consumers in Germany or elsewhere in the European Union.